In July 2019, PCCR invited a team of CARF Surveyors to evaluate our programs and services. The Survey Report has arrived and we are pleased to announce that PCCR has been awarded our sixth three-year accreditation.
The CARF Surveyors commented on many areas of strength. A few examples are:
“Families were enthusiastic and extremely pleased about the quality of care provided for their relatives. They praised the support and availability of staff at all times and their inclusion in planning and program activities. They described feeling part of an extended family within the organization. They noted positive changes and accomplishments they have observed in their loved ones since entering the programs.”
“The home share placements are creative, with the focus on matching the supported individual with a potential home placement that is a good fit for both parties. Home contractors report that they feel supported, connected and able to reach out for any support they require and receive quick responses. The homes are welcoming happy sites where it is easy to see supported individuals enjoying and thriving.”
“Staff members and home share providers are dedicated to the well-being and progress of each supported individual. The organization has been able to retain long term staff and providers in an economic environment where recruitment and retention are not easy. Staff members and providers offer highly positive feelings about the organization and management. Staff members and providers report that they feel supported and have open communication with organizational leadership. Supported individuals, contractors, staff and family members describe the organization as “family.”